Stay informed with our Resident Broadcasts, a dedicated space where we share the latest updates, important service information, and helpful guidance for Black Country Housing Group residents, helping you feel informed, supported, and confident in your home and community.
BCHG Customer Conf 2025 Low Res 64
Resident Broadcast - Special Conference Edition 2025

In this special edition of the Resident Broadcast we share highlights from this year's Customer Scrutiny Conference - Better Together: One Team, Our Strength.

 

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BCHG Conf 2022 High Res 1481
Resident Broadcast - Spring/Summer 2025

In this edition of our Customer Broadcast we are sharing feedback from the 2024 Customer Scrutiny Conference. This forms part of our ongoing commitment to making sure you are treated fairly, understand your rights, and know how to get support when you need it.

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Autumn Image
Resident Broadcast - November 2024

In this edition we introduce our new BCHG Board Chair Sinéad Butters, share detail about the winter fuel payment and raise your awareness on illegal money lenders. There is a reminder on damp and condensation and what we do to keep you safe. You’ll also read about the 2024 Customer Scrutiny Conference and this year’s garden competition.

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