9th in the UK for customer satisfaction
BCHG has been ranked 9th amongst the other UK social housing providers for customer satisfaction.
83 newly-built homes in the Black Country
We built 83 new homes in the Black Country between 2024-2025, with plans to start work on 117 new homes by March 2026.
83% agree homes are well-maintained
Latest TSM results show 83% of customers agree that BCHG provides a home that is well-maintained.
G1/V1 regulatory compliance ratings
The Regulator for Social Housing has awarded BCHG the V1 (Viability) and G1 (Governance) judgements, which are the highest regulatory compliance ratings.
