BCHG's Social Business Team is committed to ensuring that more of our tenants and other residents in the Black Country know how to protect themselves from scams.
Safer Internet Day 2025 takes place on the 11th of February 2025, with celebrations and learning based around the theme ‘Too good to be true? Protecting yourself and others from scams online‘.
Our Digital Dynasty project team train staff and volunteers in community groups across the Black Country to give them the skills and knowledge to support their service users so they don’t fall prey to online scams.
Our new Digital Divide project will enable us to support tenants and others in our community on a one to one basis to stay safe online! If you would like support with staying safe online and you’re a BCHG tenant speak to your CRM or Scheme Manager who can make a referral to our team.
We share information on the most common scams and how to avoid them, like the one below.
Did you know the most common type of scam in the UK is parcel delivery fraud. According to Citizens Advice research almost half of those targeted by scammers were involved in a malicious parcel delivery scam, with fraudsters seeking personal information or bank details.
People targeted by parcel delivery scams received texts or emails from criminals claiming to be from a delivery company to reschedule or pay extra delivery fees. Others received false tracking information for items that never arrived after being purchased online.
If you’re expecting a delivery and you receive a ‘missed parcel’ message:
- Do not click the link and never give out personal bank details.
- Use the official websites of delivery companies to track your parcel.
- Forward the message to 7726, a free spam-reporting service provided by phone operators. If you are not sure how to forward a text message from your particular device, search online for instructions.
- Delete the message.
