Office Closure Notice

Our offices are closed during the holidays between 1pm 24th December - 1st January, reopening on the 2nd January. If you need to report an emergency repair during that period please call Homeforce on 0300 555 0302.

We've released our Christmas Broadcast - here is a brief reminder of things to note during the festive season.

Read here

Repairs Update

Storm Darragh has caused a significant increase in repair requests. Our repairs team is working diligently to address these issues, prioritising the most urgent cases to ensure safety and minimise disruption for all affected.

Find out more

Customer notice

Our current customer portal myhome.bchg.co.uk is now shut down whilst we prepare for our new and improved digital service BCHG Online. You can report a repair via email homeforcejobs@bchg.co.uk or call 0300 555 0302. You can also pay your rent online via AllPay using the link below. If you need to check your rent statement, tenancy agreement or get a breakdown statement of your rent and service charges, please contact your Customer Relations Manager or Scheme Manager via our Contact Us page.

Pay your rent via AllPay here

Customer Annual Report 2023/2024

Comments or Complaints

We want to provide you with services that are suited to your needs and you can help us by giving us your feedback. Has something gone wrong? Please let us know so that we can make things right.

Tenant Rights

As a BCHG tenant you have a number of important rights. These are included as part of your legally binding tenancy agreement but for the avoidance of doubt we have included the key ones on the page below.

Click here to find out more

16 Days of Activism - Reflections and Learnings
For another year BCHG took part in 16 Days of Activism against Gender-Based Violence, putting a spotlight on the impacts of domestic abuse.

Find out more

Report a Repair

You can report a repair via email on homeforcejobs@bchg.co.uk or call 0300 555 0302.

Pay your Rent

You will require your 16 digit PRN number to make a payment online. Please click below to be taken to the payment page.

Find out more

Cost of Living Support

To help you manage the increase in the cost of living we have pulled together some hints and tips on some of the small things you can do to save here and there.

Find out more

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