What is Universal Credit?
Universal Credit (UC) is a new benefit paid to you if you are of working age, on a low income or out of work. It will replace the following benefits which will end very soon:
• Income-based Jobseeker’s Allowance
• Income-related Employment and Support Allowance
• Income Support
• Child Tax Credit
• Working Tax Credit
• Housing Benefit
If you receive any of the above, you will shortly be moved onto Universal Credit. It will help you to be better off in work than on benefits.
Contributory Jobseekers Allowance and contributory Employment and Support Allowance will continue to exist alongside UC. If you’re entitled to one of these benefits as well as UC, your contributory benefit will be worked out according to the rules of UC.
What will you need for Universal Credit?
You should start to prepare for the change now, and to do this you will need the following:
Access online – Access to the internet through a computer, tablet or smartphone and email address
A Bank account – Universal Credit will be paid to you in one single monthly payment
Budgeting – You’ll need to work out very carefully how much money you have coming in each month and what you need to spend it on
Direct Debit - Set up a direct debit or Credit Union account to pay your rent in advance
Help and support
You can contact your Customer Relations Manager for support and advice. Please click here to find you Customer Relations Manager.
If you would like to find out more about Universal Credit call or visit:
0345 600 0723 (charges may apply)