Free advice and guidance for the over 55s
Compass is a free advice service available to people aged over 55 in the Sandwell and Dudley area. This service is also available to our Black Country Housing Group residents.
What kind of help can I get from Compass?
Compass provides advice and guidance regarding your home, finances and care. So whether you want to downsize, improve and adapt your home, apply for grants and benefits or need a helping hand at home, our Compass team can help you.
• Housing options advice including downsizing
• Obtain quotes for work and get technical advice and find reliable trades people
• Assist with applying for aids and adaptations
• Assist with applying for heating and insulation grants
• Check that you are getting your benefits entitlement
• Help with budgeting
• Make difficult calls on your behalf
• Complete forms that can be a challenge
The Compass team will discuss your needs with you either over the phone or at your home. They will then their extensive list of connections and partnerships to come up with the best solution for your needs.
Read how one phone call to Compass improved Mr and Mrs S’s home and finances:
Compass were contacted by the daughter of a couple, Mr and Mrs S. The couple owned their own home and had poor health - Mr S had cancer. The daughter was concerned about the increasing damp in the couple’s home. Compass arranged for a Black Country Housing Group surveyor to visit their home to inspect the damp. The surveyor found the damp could be easily solved by fitting extractor fans, but the couple had no money to pay for the work so Compass applied to two charities and were able to cover the whole cost of £648.
Following this Compass made successful applications for Attendance Allowance and Disabled Facilities Grant increasing the couple’s income and ensuring that essential adaptations were made to their bathroom enabling them to continue living at home. Their weekly income was increased by £289.60!
About the Compass team
The Compass team is made up of two highly experienced and friendly Community Outreach Advisors, Tracey Rilett and Tracey Carswell. Both have over 15 years of experience in working with people within the local community to improve their lives.
How to get in touch with Compass
You can get in touch with team via:
Telephone: Tracey Rilett 0121 289 3915 or Tracey Carswell 0121 289 3916
Or email: firstname.lastname@example.org